Beadles KIA Coulsdon
BEADLES KIA COULSDON
6 Gateway Business Park,
Coulsdon
Croydon
Surrey
CR5 2AR
0208 131 7462
Service Hours:
Monday – Friday – 8.00 am to 6.00 pm
Saturday – 8.00am to 4.00 pm
NO KEY DROPBOX
Other Helpful Info:
Service Email:
Parts Email:
Bodyshop Email:
Taxi:
Railway Station:
Labour Rate:
Retail per hour: £99 (INCLUDING VAT) –
Diagnostic on:
MON- THURS ONLY
Advise cust of fees and let them know the car MAY be kept for possibly 2 days
Diagnostic Charge:
NO CHARGE
Pricing-
Kia Super Service
Based on time or mileage – Whatever comes first
MOT Bookings:
ALL MOT ARE 90 mins WAITING APPOINTMENTS
If customer wants MOT -leave all day- Select timings – ie; 8-5)
MOTS CAN BE DONE ON SATURDAYS
Waiting Bookings:
Advise the customer of how long the appointment will take-
Mot-90 mins
Service – 2 hours approx.
MOT & Service – Advise 3 hours depending on the service
Saturday Bookings:
Mechanical repairs/services/ MOT/Recalls
LOAN CARS- DAY INSURE
Drop Ins:
Customers can drop in on the day but MUST be told they may have a lengthy wait and the issue may NOT be resolved
Flat Tyres
BULBS
RED Warnings
RED Brake Pad Warnings
Email the centre to make them aware –
Air Conditioning Service- RECHARGE:
A KIA Recharge Service is the perfect fix and includes full system checks for both pressure and leaks, as well as a complete drain and refilling of refrigerant and lubricants,
and as to be expected, the KIA Air Conditioning Recharge Service comes with a level of expertise only available directly with KIA
R134A Systems (Models pre 2016)
R124YF (R1234) Systems (2017)
2017 models may still use the R134A gas- To be checked upon arrival
Bodyshop Facilities:
NO BODY SHOP ON SITE
Tyre Booking:
Allocate 0.25 on LAB line-
Confirm if customer is waiting or leaving- Advise wait for approx. 1 hour –Book as wait apt in diary
Ask the Tyre info- Size, Make, speed rating and confirm if runflat or not- This info must be included on the LAB line
Email the parts/Service to order and confirm avail and price of tyre
Customer may drop in if they have a FLAT tyre but they may have a lengthy wait
If the customer has tyre insurance please ask for the vehicle to be left for at least a morning or an afternoon.
If the customer insists on waiting, explain that we cannot guarantee a timescale as we have to wait for the tyre insurance to authorise the work.
Winter Wheels:
Rarely Used
Centre Reception:
0208 131 7462/ 0208 645 111
Aftersales Manager:
Ryan Still R.still@beadles.co.uk 0208 617 3000
Service Advisor
Tim Haines– t.haines@beadles.co.uk 0208 645 1111
Service Advisor
Joe Terry – j.terry@beadles.co.uk 0208 645 1111
Service Advisor
Matt Hayzer – M.Hayzer@beadles.co.uk0208 645 1111
Parts Manager –
Josh Maley – j.maley@beadles.co.uk
Head of Business:
Colin Birchall – c.birchall@group1auto.com
RECALL LIST
BATTERY TERMINAL REPLAY ASSEMBLY ISSUE
CODE- 181123 Allocate 1.5
BONNET CATCH
CODE 161059 Allocate 1.0
Courtesy Services Sat?:
Courtesy Lifts:
Loan Cars:
Available – Contact centre loan cars only- Admin/Insurance Fee £15.00
C/D Payment:
Ensure you advise customer of fee -£15.00
Please make sure you obtain the customers email address as payment is now made via an email link specific to the customers invoice.
We no longer take payment over the phone.
C/D Postcodes:
Radius Area-
Please select a valid form