BEADLES KIA MAIDSTONE
BEADLES VAUXHALL MAIDSTONE
BEADLES KIA & VAUXHALL MAIDSTONE
Unit 13 Aylesford Retail Park,
Maidstone
ME20 7UB
Telephone number- 01622 711120
Service Hours:
Monday – Friday – 08.00 -18.00 (Vehicles must be collected Mon Friday by 17.30)
Saturday – 8.30 am to 17:00 pm
NO KEY DROPBOX
Other Helpful Info:
Service Email:
Parts Email:
THERE IS NO BODY SHOP ON SITE –
Refer to Beadles Toyota Medway (Kia aproved)
Taxi: 01622222222
Railway Station: Aylesford Station, Barming Station both a 20 min walk
Labour Rate:
Retail per hour: £99.00 Per hour inc VAT
Diagnostic on:
DIAG / INV available Mon – Fri
Customers must be made aware of FEE and informed that if FRIDAY bookings the car may be kept into the following week
Diagnostic Charge:
£60 inc VAT first hour then quotation from service advisor to follow
Pricing-
Kia Super Service
Vauxhall – Matrix system within drive
Based on time or mileage – Whatever comes first
MOT Bookings:
MOT can be either ALL day or waiting- Select the appropriate appointment and clearly show time
Waiting Bookings:
Times available- 8.00AM 10.00AM 13.30PM 15.00PM –
90 Minute appointments ONLY!
Mot– 90 mins
Service – 2 hours approx.
MOT & Service – Advise 3 hours depending on the service
Pricing-
Kia – Super Service
Vauxhall – Matrix system within drive
Service schedules are based on time or mileage – Whatever comes first
Saturday Booking:
All work (Mechanical repairs/services/ MOT/Recalls) is available on Saturdays –
Customers must be made aware of the time limitations and advised their car may be kept into the following week
NO INVESTIGATIONS/ DIAGNOSTICS
Enterprise Booking:
Not Available
Loan / Courtesy Cars:
Dayinsure Mon – Fri – (NO sats unless auth by centre-)
Drop ins:
Customers are permitted to drop in to the centre the next day should they have the following –
BULB WARNINGS
RED Warning Lights –
FLAT TYRES –
MUST be told they may have a lengthy wait and the issue may NOT be resolved on the day-
Air Conditioning Recharge Service:
A Beadles Recharge Service is the perfect fix and includes full system checks for both pressure and leaks, as well as a complete drain and refilling of refrigerant and lubricants,
and as to be expected, the Beadles Air Conditioning Recharge Service comes with a level of expertise only available directly with Beadles
R134A Systems (Models pre 2016) or R124YF (R1234) Systems (2017 onwards)
Some 2017 models may still use the R134A gas- To be checked upon arrival
Air con recharge for either gas is £65 and inc Air cond bacterial Treatment
£85 including pollen filter change
Bodyshop Facilities:
No Body Shop on site– Please forward any bodyshop enquires to Beadles Toyota Medway, they are Kia approved.
Tyre Booking:
Allocate 0.25 on LAB line-
Confirm if customer is waiting or leaving- Advise wait for approx. 1 hour –Book as wait apt in diary
Ask the Tyre info- Size, Make, speed rating and confirm if runflat or not-
This information must be included on the LAB line
The centre MUST be contacted / informed when a booking is made to ensure the tyre is in stock
Tyre Insurance:
If the customer has tyre insurance please ask for the vehicle to be left for at least a morning or an afternoon.
If the customer insists on waiting, explain that we cannot guarantee a timescale as we have to wait for the tyre insurance to authorise the work.
Winter Wheels:
Not used at centre- Direct any customer to centre if requested
Centre Reception:
01622711120
Aftersales Manager:
Alex Jones – a.jones@beadles.co.uk
Service Advisors:
Parts Manager:
Kevin Parris – K.parris@beadles.co.uk
Bodyshop Manager:
N/A
Head of Business:
Recalls-
Astra Clutch Recall – 2 Days
Insignia Clutch Recall – 2 Days
Any other recalls please get the centre to contact
Courtesy Services Sat?:
No
Courtesy Lifts:
At the discretion of the centre-
Enterprise Cars:
Not Available
Courtesy Cars:
£15 per day
C/D Payment:
£15.00 – Payment is made via phone on the day once work is complete, vehicle will not be returned without payment
C/D Radius:
20 Mile MAX, if customer insists, its discretion of dealer
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